Shipping Information

Shipping policy

We ship whole Malaysia For FREE!!

Processing time: 24 - 72h

All shipping addresses are to be written in English without accents marks on letters. If the incorrect address is provided and your order has been shipped, customers will incur a reshipping fee. 

Please email keegan@kiwiplus-agency.com if you have any further shipping queries. 

How do I track my order?

Tracking Instructions:
1. You will receive your tracking number by email 2 days after your order has been dispatched.

2. Go to click here and enter your tracking number and press the track button. You will then see the progress of your parcel.
If you have any issues tracking your parcel please email keegan@kiwiplus-agency.com

 

CMCO 

With the recent announcement of Conditional Movement Control Order (CMCO) and restrictions imposed throughout a few districts and states in Malaysia, deliveries to affected areas are expected to be delayed from the stated delivery time frame below.

  • West Malaysia : 7 - 10 business days
  • East Malaysia : 10 - 15 business days